Kategorie: English

How can I manage all my hello tags?

You can log in via „Manage“ in the menu using your email address and a one-time password that we will send you by email to prevent misuse.

Do I need to consider anything on a flight?

No. Since a hello tag has no transmission functions, you don’t need to worry about anything before a flight. You can board the plane calmly and stress-free.

Why is my hello tag blocked?

This can have various reasons. For questions, it’s best to contact our support. They can tell you in detail what’s going on.

How can I change my email address?

Currently, you can change your email address by using the support form. We will manually update your tags. Additionally, you can change your email address by detaching all hello tags from your old email address beforehand. We are working on a convenient solution for changing the email address.